Contact Us

Questions, issues, or suggestions? We’d love to hear from you.

Email: [email protected]

We typically reply within 24–48 hours.

To help us troubleshoot faster, please include (where relevant):

• Your device model and iOS version
• PillBell app version (visible on the App Store page)
• Steps to reproduce the issue
• Screenshots (optional — feel free to blur medication names)

Frequently Asked Questions

Q: What is PillBell?

• PillBell (Chinese: 药小铃) is a simple iOS medication reminder and dose tracker. Add medications, set reminder schedules, confirm doses, and review your daily progress and calendar history.

Q: How do I add a medication?

• Open the Medications tab, tap the add button, enter the name, dose, and unit, then set reminder times and a schedule type.

Q: What reminder schedules are supported?

• Free: common schedules such as daily, every N days, and specific weekdays.
• PillBell Plus: advanced schedules — cycle plans (take for N days, then pause or placebo for M days) and taper/step dosing plans.

Q: What’s the difference between Free and Plus?

• Free covers the essentials: up to 2 active medications, standard reminder types, and basic reminder sounds.